A setup fee offers customers more flexibility in meeting yardage requirements without having to meet the standard minimum order quantity. The fee can be applied to Made To Order items within specific collections.
Paying the fee allows for the reduction of the minimum order requirement. If a minimum quantity of 30 yards is required to order a product, paying the setup fee will allow customers to order a smaller quantity, such as 20 or 24 yards, depending on the specific setup fee associated with that product. By applying setup fees, customers gain greater flexibility in ordering the exact amount of material they need for their projects. This helps customers avoid ordering excess material and reduces waste.
Setup fees are associated with collections of products. Each collection may have its own set of rules regarding minimum order quantities and setup fees.
Setup fees are not available for all items. It’s important to note that setup fees cannot be used with Mash Up items and do not apply to our Digital Murals.
Please contact our Customer Experience team via phone at 800.576.5414 or via email at info@phillipjeffries.com for assistance with applying setup fees and to understand the minimums and fees associated with the collections you’re interested in.