Please note that all sales are final; however, for in-stock items, if your order hasn’t shipped, we may be able to cancel it. Please contact our Customer Experience team via phone at 800.576.5414 or via email at pjorders@phillipjeffries.com as soon as possible.  

 

Made To Order and Custom items cannot be canceled if the item has started production.  

 

Back-ordered items that have gone into production cannot be canceled. 

 

Any exception will incur a restocking fee of 25%.